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From spreadsheets to CRM: a car rental operator's migration guide

A draft migration guide for rental teams moving from spreadsheets and messenger threads into a structured CRM workflow.

This draft article will outline a realistic migration path from spreadsheets and manual chat handling into a CRM built for rental operations. It will cover process mapping, fleet onboarding, branch ownership, and phased rollout instead of a risky all-at-once switch. It will also describe the questions managers should answer before connecting a live intake channel. The final article should help cautious operators see a manageable path forward.

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